23535 N Scottsdale Rd, Scottsdale, AZ 85255Open daily 10 AM–8 PM   ·   (480) 473-4741
Pita Cafe logoPITA CAFE

Privacy Policy

Pita Cafe & Pita Cafe CaterBack SMS Program

Effective Date: May 21, 2026  |  Last Updated: May 21, 2026

1. Introduction

Pita Cafe ("we," "us," or "our"), located at 23535 N Scottsdale Rd, Suite 102, Scottsdale, AZ 85255, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including in connection with the Pita Cafe CaterBack SMS text messaging program.

Mobile information, phone numbers, and opt-in data collected through the Pita Cafe CaterBack SMS program will NOT be shared, sold, rented, or disclosed to any third parties or affiliates for marketing or promotional purposes under any circumstances.

2. Information We Collect

When you place a catering order or contact us through our website, we may collect:

  • Full name
  • Mobile phone number
  • Email address
  • Delivery or event address
  • Order details and special instructions
  • SMS consent status (whether you opted in to receive text messages)

3. SMS / Text Messaging — Pita Cafe CaterBack Program

The Pita Cafe CaterBack SMS program sends automated text messages to customers who have actively opted in to receive SMS communications from us.

Consent to receive SMS messages is never required as a condition of purchase. Opting in is completely voluntary.

How you opt in:

  • Online: Provide explicit consent by checking the SMS consent checkbox on our catering order form. The checkbox is unchecked by default — you must actively select it to opt in.
  • By phone (verbal confirmation): Before any SMS message is sent, our catering team will call you first to confirm your catering order. During that call, we will verbally ask if it is OK to text you information about your catering order. We only enroll customers who give verbal confirmation AND have checked the opt-in box on the website.

Types of messages you may receive:

  • Order confirmation notifications
  • Order preparation and status updates
  • Delivery or pickup time reminders
  • Post-delivery follow-up messages to confirm satisfaction

Sample message: "Hi [Name], this is Pita Cafe confirming your catering order for [Date]. Your order is being prepared and will be ready for delivery at [Time]. Reply STOP to opt out, HELP for help."

Message frequency: Message frequency varies. You may receive between 1–5 messages per catering order.

Message & data rates: Message and data rates may apply based on your mobile carrier and plan.

To opt out: Reply STOP to any message at any time. You will receive one final confirmation and no further messages will be sent.

For help: Reply HELP or contact us at (480) 473-4741 or catering@pitacafeaz.com.

4. How We Use Your Information

We use the information we collect solely to:

  • Process and fulfill your catering order
  • Send order-related SMS messages to customers who have opted in
  • Respond to your inquiries and requests
  • Improve our catering services and customer experience

5. No Sharing of Mobile or Opt-In Data — Ever

Pita Cafe does NOT sell, rent, trade, lease, or share your mobile phone number, SMS opt-in data, or any personal information with any third parties or affiliates for marketing, advertising, or promotional purposes. This includes any data collected as part of the Pita Cafe CaterBack SMS program.

We may share your information only in these limited, non-marketing circumstances:

  • With SMS platform providers (such as our messaging service vendor) who assist us solely in delivering order-related messages, and who are bound by confidentiality agreements. Mobile opt-in data is not used by these vendors for any other purpose.
  • When required by applicable law, regulation, subpoena, or legal process
  • To protect the rights, safety, or property of Pita Cafe or others

Text messaging originator opt-in data and consent information is never shared with any third parties for any purpose other than the delivery of the messages you have requested.

6. Data Retention

We retain your personal information only as long as necessary to fulfill your catering order and comply with legal obligations. You may request deletion of your information at any time by contacting us.

7. Your Rights

  • Opt out of SMS at any time by replying STOP
  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent at any time without affecting your purchase

8. Data Security

We implement commercially reasonable security measures to protect your personal information. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

9. Contact Us

Order Online